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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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traci stewart

October 15, 2024

5  out of  5
rating by traci stewart
"After moving to Tennessee from Ohio, I needed to switch my insurance to a new agent in the state. I’m glad my agent directed me to Nick Smith’s office. They are close by in Dayton in case I ever need to visit in person, and Sidney was so kind and helpful over the phone. I’m happy to be doing business with them :)"
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Michael Spicer

October 11, 2024

5  out of  5
rating by Michael Spicer
"Jaclyn was extremely helpful in getting me a quote and getting my policy with State Farm started. She was friendly and knowledgeable. I would recommend Nick Smith Agency to anyone needing good insurance at a great price. Thank you!"
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Reggie Shell

October 9, 2024

5  out of  5
rating by Reggie Shell
"Jaclyn thanks for your help on my new insurance policies. You went above and beyond to help me out and is greatly appreciated. I know state farm should be proud of you"
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Tera Wooden

October 8, 2024

5  out of  5
rating by Tera Wooden
"Jaclyn Saunders was so wonderful getting us the best life insurance policy that fit our need. She also found us the best policy for our farm equipment. Thank you!"
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Mintra Raman

October 7, 2024

5  out of  5
rating by Mintra Raman
"You all are so helpful! Thank you for saving us a lot of money on our insurance."
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Jan Frechette

October 7, 2024

5  out of  5
rating by Jan Frechette
"Excellent community partner with great customer service. A true asset to the region."
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Hadley Gray

October 7, 2024

5  out of  5
rating by Hadley Gray
"They have went above and beyond to help me with my auto insurance! I definitely recommend them to everyone!"
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Jacob Patty

October 4, 2024

5  out of  5
rating by Jacob Patty
"Very good customer service very helpful with anything you need help with and very reasonable prices"
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Kayla Workman

October 4, 2024

5  out of  5
rating by Kayla Workman
"Jaclyn is an amazing agent! She was very professional and helped me quickly! Definitely recommend"
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John Maynor

October 4, 2024

5  out of  5
rating by John Maynor
"Go see Jaclyn Saunders for insurance needs"
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Terry Kelsey

October 4, 2024

5  out of  5
rating by Terry Kelsey
"All the employees at State Farm in Pikeville, TN are the best. They are there to help you in anyway. Always friendly. The best..."
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Hannah Rogers

August 28, 2024

5  out of  5
rating by Hannah Rogers
"Jaclyn was able to save us over $100 a month on our car insurance and also gave us the best price for home-owners insurance! It was a fast process too. Give her a call if you want to save some money!"
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Jessica Keener

June 13, 2024

5  out of  5
rating by Jessica Keener
"Jaclyn Saunders with Nick Smith State Farm took amazing care of me! She went above and beyond to make sure I didn’t have to worry about a single thing! She even took specific time to get me a rental with enterprise even though I was told they had nothing available at the location I needed. I highly recommend her and this agency!"
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G Mail

January 20, 2024

5  out of  5
rating by G Mail
"Customer service is excellent. The ladies are problem solvers. Helpful friendly creative. I feel at home in their office.and recommend anyone looking for insurance to stop in and they will have a plan for you."
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Kaitlyn summers

June 28, 2023

5  out of  5
rating by Kaitlyn summers
"this is the best insurance company i have ever used. sidney got us the best rates she could find, better benefits than our previous insurance for a way better rate, (including the rest of the team as well they have all went above and beyond) and helped tremendously in our total loss claim. highly recommend this place!"
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Shaylene Wilson

June 28, 2023

5  out of  5
rating by Shaylene Wilson
"Called in for a quote and they were very helpful explaining what different options meant and helping me set up insurance."
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Samantha Houston

June 28, 2023

4  out of  5
rating by Samantha Houston
"Super friendly and knowledgeable staff. Glad I switched."
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Kori

June 28, 2023

5  out of  5
rating by Kori
"Friendly staff that know how to take care of customers"
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Charlene Trussel_ Meeker

September 22, 2021

5  out of  5
rating by Charlene Trussel_ Meeker
"Very good ? Answered"
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BILL Clingan

May 27, 2021

5  out of  5
rating by BILL Clingan
"Best agent in area"
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Jamie Lewis

April 13, 2021

5  out of  5
rating by Jamie Lewis
"Their customer service is top notch! Call and ask to speak with Michayla she will answer any questions you have!"
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Sidney Saunders

April 13, 2021

5  out of  5
rating by Sidney Saunders
"Amazing staff that knows how to resolve customer questions and concerns promptly and quickly! Will be coming back!"
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John Tollett

April 12, 2021

5  out of  5
rating by John Tollett
"Great place to buy auto, home and life insurance. Excellent customer service."
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Phillip Powell

April 12, 2021

5  out of  5
rating by Phillip Powell
"Very friendly people that saved me $68 dollars on my car insurance by switching to them! Highly recommended!!"
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Nona Pilgrim

April 12, 2021

5  out of  5
rating by Nona Pilgrim
"Speedy and friendly customer service as well as extremely competitive rates. We were able to find our Life Insurance needs through this office— easy & efficiently."