Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tristian Argo

Tristian Argo

March 28, 2026

5  out of  5
rating by Tristian Argo
"The young lady at the front desk name was Ensly at the Pikeville Tn office that I talked to and explained how my other insurance company was doing me and my wife over a water heater. She explained everything professionally and to where we could understand and answered every question. The service was top notch and I would refer anyone to talk with her. I got better rates on out car, motorcycle, and also switched my homeowners. Thank you Ensly for the professionalism and thank everyone in your office for everything yall done."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Nick Smith’s Team. "
Profile photo of Dorin Bucata

Dorin Bucata

March 26, 2026

5  out of  5
rating by Dorin Bucata
"Ensley was informed, fast, splendid customer service. Prices for auto insurance are great. Overall, great experience."
We responded:
"Dorin, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of ana-maria bucata

ana-maria bucata

March 25, 2026

5  out of  5
rating by ana-maria bucata
"Nick was really helpful, professional and a very pleasant person. I’m glad I chose State Farm."
We responded:
"ana-maria, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nick Smith’s Team!"
Profile photo of Nate

Nate

March 24, 2026

5  out of  5
rating by Nate
"Jaclyn helped me with my questions and concerns. She was wonderful!"
We responded:
"Nate, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Nick Smith’s Team—we are always here to help!"
Profile photo of Daniel Miller

Daniel Miller

March 3, 2026

5  out of  5
rating by Daniel Miller
"The woman I spoke with Jacklyn I believe her name was. She was amazing and super helpful. Working with the individuals at this place is smooth and easy. I can’t say enough good things and I’d highly recommend."
We responded:
"Daniel, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Nick Smith’s Team is just a call or email away!"
Profile photo of Edwin Fulcomer Standiford IV

Edwin Fulcomer Standiford IV

February 9, 2026

5  out of  5
rating by Edwin Fulcomer Standiford IV
"I can never remember who the young lady at the front desk is and what her name is but she is super friendly and kind and understands that i have a mental illness and just seems to be overall helpful.. shes sweet and the rates they give me are fair! 👍"
We responded:
"We appreciate your review, Edwin. We are so happy that you had such a wonderful experience with State Farm Agent Nick Smith’s Team here in Pikeville ! "
Profile photo of Jennifer Walker

Jennifer Walker

November 21, 2025

5  out of  5
rating by Jennifer Walker
"I love this location and Nick and associates!! They are the sweetest people and will work with you no matter your circumstance. They will do their very best to assist you even when it looks grim. They are very mannered and talk to you with the utmost respect. I honestly couldn't ask for a better insurance agent and location!! You guys are thr best and thank you for all you've done in my own personal life.Ensley is my girl I recommend her any and every time."
Profile photo of Karen McGarry

Karen McGarry

November 13, 2025

5  out of  5
rating by Karen McGarry
"Jaclyn is a very good agent. Will use her all the time."
Profile photo of Cheryl Lewis

Cheryl Lewis

November 10, 2025

5  out of  5
rating by Cheryl Lewis
"Thank you Jaclyn for one of the best customer service experiences, very friendly, knowledgeable and patient with all our questions even postponed her lunch to finish everything. One the only times I felt better after talking to a customer representative, Thank you!"
Profile photo of Thomas Watson

Thomas Watson

October 27, 2025

5  out of  5
rating by Thomas Watson
"Jaclyn was a big help on helping me get my farm equipment insured today. Fast, simple, affordable, and easy."
Profile photo of Marietta Thompson

Marietta Thompson

September 9, 2025

5  out of  5
rating by Marietta Thompson
"Jaclyn was very knowledgeable, friendly and easy to work with. She went above and beyond to make our recent changes simple and stress free. Highly recommend!"
Profile photo of BARDOCK 4

BARDOCK 4

August 15, 2025

5  out of  5
rating by BARDOCK 4
"I bought a new car, and I called a few minutes ago before closing to get insurance to drive home. Jaclyn was an EXTREMELY HUGE HELP!!! She stayed over and helped get my insurance sorted out and helped me be legal for the long drive home. I would definitely recommend this office, and I will continue to have state farm through them as long as I live here in Bledsoe😁"
Profile photo of Robert Taylor

Robert Taylor

July 11, 2025

5  out of  5
rating by Robert Taylor
"They were very helpful."
Profile photo of Michelle my bell

Michelle my bell

July 8, 2025

5  out of  5
rating by Michelle my bell
"Jacqueline is awesome . She has a great personality, people skills and a wonderful salesperson. Everytime I call her about my insurance she is knowledgeable and always willing to help with whatever I need. And ensure I have the best coverage possible. It's not just about money for her. I recommend this business to anyone who wants a insurance company that actually cares!!!!!"
Profile photo of Lauren Eustice

Lauren Eustice

June 6, 2025

5  out of  5
rating by Lauren Eustice
"I called the office regarding my grandmother’s policy and spoke with Jaclyn. She is fantastic and just what I needed during this difficult phase of my grandmother’s life. She was so kind, understanding and helpful. We were able to easily make changes to the policy and I appreciate her help in handling important issues with sensitivity and compassion. I can’t thank this office enough for being so great!"
Profile photo of Nikki Hudson

Nikki Hudson

June 3, 2025

5  out of  5
rating by Nikki Hudson
"I have several policies with State Farm covering auto, home, life and a personal article policy. Nathan has been super helpful through every single one and goes above and beyond to answer any questions I may have. I highly suggest contacting Nathan for all of your insurance needs!"
Profile photo of Gregory Levine

Gregory Levine

June 2, 2025

5  out of  5
rating by Gregory Levine
"If you need insurance and to feel like your their only client, call or visit Jaclyn at the office. She's the best!"
Profile photo of Maria DeBord

Maria DeBord

May 1, 2025

5  out of  5
rating by Maria DeBord
"Jaclyn at State Farm-Pikeville was very helpful when picking an insurance plan. She is very knowledgeable in the different options. I highly recommend seeing her for all your insurance needs!"
Profile photo of Casey Walker

Casey Walker

April 9, 2025

5  out of  5
rating by Casey Walker
"Jaclyn is the sweetest, most efficient, quickest and most helpful person! Highly, highly recommend her and this office for all your insurance needs!"
Profile photo of Sydnie Sweatt

Sydnie Sweatt

April 8, 2025

5  out of  5
rating by Sydnie Sweatt
"Jaclyn is truly amazing! She is very responsive and takes care of business. She helped us save money on both our car and house insurance, with identical coverage across the board. I HIGHLY recommend her!"
Profile photo of Haven Blankenship

Haven Blankenship

April 4, 2025

5  out of  5
rating by Haven Blankenship
"I had the best experience at State Farm in Pikeville Tn. Jaclyn Saunders was so helpful and amazing. I will definitely continue to use State Farm 💕"
Profile photo of Keoni Payne

Keoni Payne

April 1, 2025

5  out of  5
rating by Keoni Payne
"Great customer service and quick service."
Profile photo of PAUL BASCOM

PAUL BASCOM

January 28, 2025

5  out of  5
rating by PAUL BASCOM
"Friendly and super efficient what more could you ask for."
Profile photo of Rhonda Jenkins

Rhonda Jenkins

January 23, 2025

5  out of  5
rating by Rhonda Jenkins
"Very friendly and helpful when I called to add/change car insurance. Sidney did a great job to help me"
Profile photo of christy Blankenship

christy Blankenship

January 7, 2025

5  out of  5
rating by christy Blankenship
"Jaclyn is absolutely amazing !!! She has helped me soooo many times .!! Truly a fantastic company with amazing service !"